Our Total Commitment to the Highest Level of Quality

Full Customer Satisfaction

We are totally committed to providing the highest level of product and service quality that will ensure full customer satisfaction and help secure the market leadership position of The Hibbert Group.

Continuous Improvement

Our Global Excellence℠ Program incorporates all elements of our Quality system and represents a company-wide program of continuous improvement and of active employee participation and satisfaction.

Civic-minded Awareness

We will strive to conduct our business with a civic-minded awareness and always with a commitment to conforming to the requirements of environmental and any other standard that The Hibbert Group shall adopt.

Necessary Resources

To fully implement this policy, The Hibbert Group will provide the necessary resources and will maintain an aggressive quality awareness program under our Global Excellence℠ theme for leaders and all other employees.